Nesa Sistem Yapı İnş. san. ve İç ve Dış Tic. A.Ş. (“Nesa Sistem”); As “www.nesasistem.com” website and / or mobile application (“Site and / or Mobile Application”) member (“Member”), we consider the confidentiality of the information of our customers, visitors and employees as essential and priority. Within the scope of ensuring and protecting information security, we would like to present our principles that we have turned into “Data Privacy and Security Policy (“Policy”)” for your information.

1. Scope of the Policy and General Information

Nesa Sistem attaches great importance to the privacy rights of its customers and the protection of their information, acts in accordance with all legal regulations in this regard and applies the principles detailed below within the scope of our Policy.

Policy;

– What is the customer information collected on our Site and/or Mobile Application,
– The purposes for which this information is collected and the ways in which it is used,
– How information can be changed,
– Our customers’ preferences for communication and how they can change them, how information is secured,
– The rights of our customers regarding the protection of their information, etc. issues are included.

1.1. Information Collected

In case you become a member of our e-bulletins announcing our services and campaigns and our Site and/or Mobile Application and give your consent or use our services without becoming a member, we will need some of your personal information such as name, surname, e-mail address, telephone number, gender, date of birth, personal interests, order details, visit details, billing and delivery addresses in order to serve you better. Apart from this information, aggregated statistical data such as the frequency and time of visits to the Site and/or Mobile Application, the time of placing an order, the internet protocol address (IP) and the last login IP address at the time of the order, the statistics of the product pages visited and the products ordered are collected and used to analyse and understand visitor movements and preferences. Within the framework of these explanations, your data (information) is used for the following purposes:

•to create your personal account on the www.nesasistem.com website and/or mobile application (e.g. your first name, surname, e-mail address), to process your orders through online services (e.g. your name, address, date of birth),

• To send e-mail and text message notifications (e.g. your e-mail address, telephone number) to inform you of delivery status,
• To send newsletters, surveys, customer-relevant content and marketing offers such as campaigns and catalogues (e.g. your e-mail address, telephone number, name and postal address),
• To communicate possible problems with the delivery of the products you have purchased (e.g. your telephone number, e-mail address, address),
• To answer your questions and inform you about new or changed services (e.g. your e-mail address, telephone number),
• To conduct trend analyses and statistical analyses, research and surveys in order to better understand the shopping preferences of our customers and to provide appropriate marketing offers and information, to identify discounts or campaigns suitable for the customer (e.g. e-mail address, shopping habits, on-site browsing habits),
• For online shopping and to verify that you are of legal age (e.g. your date of birth),
• If our customers participate in the surveys, in order to provide better service, to receive feedback from you about the collections, to measure your satisfaction with the shopping experience, to measure your satisfaction with the products you have purchased (for example; order steps satisfaction survey, satisfaction with purchased products survey, selection of products in the new season collection survey),
• In order to respond to the customer’s requests and complaints when information is sent to us via the contact us form (for example; name, surname, e-mail address, telephone number),
• In case of any event, to be able to design personalised campaigns, to provide content and communication in accordance with the preferences of the person, to inform the events to be held, to ensure that the right message is delivered to the right customer (for example; age, date of birth, gender, frequency of use),
• In the case of mobile application, in order to provide the right communication to the right customer, to deliver the content that may be of interest to the user to the customer, to ensure that the application is developed according to the technical specifications of the user’s device (for example; version information of Nesa Sistem application, mobile phone brand model, IP address, operating system, location information if location information is activated),
• The log records of internet accesses are recorded in accordance with the Law No. 5651 on “Regulation of Publications on the Internet and Combating Crimes Committed through These Publications” and the relevant legislation and are shared with judicial and/or administrative authorities / institutions / organisations upon request, and if necessary, they are processed within the framework of legal obligation in internal audit processes,
• To strengthen the security of the site and/or mobile application (e.g. using multi-factor authentication methods to access the systems or taking access security measures such as firewall, internet gateway, network and subnet separation for network and data security of company systems,
• To fulfil our obligations within the scope of international and local legal regulations regulating the terms and conditions of electronic commerce.

Remarketing & Demographics and Interest Reporting features of Google Analytics are used in the content of the Website. By using the advertisement settings, Google Analytics may be excluded from the scope of Google Analytics for Display Advertising and Google Display Network ads can be customised. The demographic information provided by Google Analytics is used to customise the Website and, if any, the advertisements provided through the Website according to the interests of the Users. This information may be shared with advertisement publishers together with the information of other users when used in target audience studies. This information does not contain any personal information (name, surname, T.R. ID No, gender, age, etc.) and is used to conduct studies on User trends as a group and to compile the target audience. By accepting these Privacy Terms, consent is given to share anonymous information with advertisement publishers for advertising and promotional purposes.

We would like to remind you that the credit card information used during order creation is in no way stored in our company’s systems. However, regardless of our company’s systems, your credit card information saved in the Masterpass infrastructure, if any, can be stored in the Masterpass infrastructure. If you have expenditure objections, we recommend that you contact your bank immediately.

1.2. Use of Collected Information

The information collected on the Site and/or Mobile Application is used for the following purposes:
– To carry out and complete order processes and to ensure communication with our customers,
– Providing information about products, services, events, campaigns and promotions,
– To better understand the shopping preferences of our customers,
– To make trend analyses and statistical analyses,
– To strengthen the security of the Site and/or Mobile Application,
– To be able to show the customer relevant content.

1.3. Sharing of Collected Information

The information collected on the Site and / or Mobile Application aims to ensure that the service is fulfilled in an accurate, high quality and proper manner, to fulfil the obligations under the legal legislation, to make the website and mobile application easy to apply, to ensure customer satisfaction, to fulfil the contract requirement, to follow up the legal affairs, to be personalised according to the tastes, usage habits and needs of the customers. For the stated purpose, it can be shared with the companies we work with at home and abroad (cargo, call centre, database, etc. with service companies), group companies to which Nesa Sistem belongs, affiliates and relevant official authorities at the points required by legal obligations.

However; your information is protected by Nesa Sistem in any case and it is ensured that all companies with which your information is shared act with the same level of importance and confidentiality. Apart from these, your information is not shared with third parties or legal entities in any way or used for commercial purposes for any reason other than activity.

The member and the visitor may use the Site and/or the Mobile Application provided that they comply with the conditions set forth in this Policy.

The member or visitor will be deemed to have accepted all the terms of the Policy from the moment he / she starts using the Site and / or Mobile Application and accepting that these terms will be binding for him / her, Nesa Sistem reserves the right to change the following conditions at its discretion and to notify the Member of the changes when necessary in accordance with the legislation or this Policy.

2. Information Security

Nesa Sistem attaches great importance to the security of its customers’ information within the framework of international information security standards such as ISO/IEC 27001, PCI DSS and works with the most advanced technology tools to ensure this. All kinds of physical, electronic and managerial measures have been taken in secure environments in order to ensure the security of our website and/or Mobile Application.

Privacy and information security e-trainings are provided to increase the awareness of personnel on personal data and data protection laws. The responsibilities of the personnel regarding information security are undertaken in writing. If non-compliance with policies and procedures is detected, disciplinary processes are carried out. Infrastructure systems are in place to detect data leaks. The security of data at application and service level is ensured by the use of encrypted protocols, firewalls and access control mechanisms. Data is classified and labelled. Physical security measures have been taken to protect against external and environmental threats. Changes made in information systems are recorded. Personal data is backed up within the framework of the data backup policy against data loss. Information systems are regularly subjected to security vulnerability scans and identified vulnerabilities are eliminated.

Nesa Sistem takes all necessary measures to ensure that its employees and all contracted institutions and organisations have the necessary sensitivity and sufficient awareness about information security. Nesa Sistem ensures that all employees receive training on information security at the beginning and subsequent stages of employment and that their information is kept up to date.

The information received through our Site and / or Mobile Application is carried by the technology called SSL (Secure Socket Layer), which provides secure information transfer. On the pages where you transfer your payment information on our Site and / or Mobile Application, you will see a lock or key image on the far right (depending on the browser you use) in the address line of your browser and the first letters of the address in this address line change from http to https. If you see these, you can be sure that you are on the secure servers of our website and/or mobile application.

If there is a breach of information security, non-conformities are detected immediately; all necessary measures are taken to eliminate and prevent recurrence.

If Nesa Sistem encounters information security violations, it reserves all legal rights against the person or persons responsible for these violations.

3. Use of Cookies

Our Site and/or Mobile Application uses “cookies” which can be defined as small data files saved on your computer during your visit. These files are industry standards used to make your shopping more efficient and secure on our Site and/or Mobile Application and are used in all shopping sites and/or mobile applications.

If you do not want to use these files or want to be notified when they are used, you can make the necessary changes in your internet browser.

Our websites use so-called cookies in several locations. Their function is to make our presentation more user-friendly, effective and secure. Cookies are small text files that are placed on your computer and stored by your browser. Cookies do not harm your computer and do not contain viruses.

nesasistem.com also uses the analysis tools offered by social media such as Google and Facebook.

You can prevent the transfer of such data by setting your browser or application or the operating system (iOS, Android, Windows) accordingly, but this may cause problems with the query, use or functionality of the content or service offered.

4. Protection of the Rights and Information of Our Members

You have the right to receive information about all your information recorded by nesasistem.com. If your information is incorrect or incomplete, you can request correction or deletion of the information. You can withdraw your consent/permission to the use of your information used in marketing at any time (for example; sending newsletters or sending campaigns to your e-mail address).

If the member wishes to unsubscribe from the e-mail list at any time, he/she can easily unsubscribe from the e-mail membership by clicking on the “Please click to unsubscribe from our e-bulletin list” link at the bottom of the e-mails or by notifying “info@nesasistem.com” with the e-mail address to which he/she is a member. In addition, they can easily cancel their e-mail subscriptions from the “Personal Information” section on the membership page or call Customer Service to close their e-mail permissions.

The Site and/or Mobile Application is a site and/or mobile application open to the use of everyone. The services provided through the Site and/or Mobile Application are free of charge.

5. Intellectual Property

Our members are required to act in accordance with all the terms contained in the Policy and the rules specified in the relevant parts of the Site and/or Mobile Application when using the Site and/or Mobile Application.

The visual and written content presented on the Site and/or Mobile Application is for personal use. All rights of all texts, graphics, photographs, videos, animations, sounds contained in the content of the Site and / or Mobile Application are reserved; Unless otherwise stated, it cannot be used for commercial or personal purposes without permission. Without the permission and approval of nesasistem.com, it is forbidden to publish or link any element of the Site and / or Mobile Application in another medium or on the website and / or mobile application.

nesasistem.com reserves all legal rights under the principles set out in this article and the relevant legislation.

6. contact

Within the framework of the relevant legislation and provided that you give your consent, we establish commercial communication with our members through electronic communication tools in order to promote and market the products and services of nesasistem.com, to send messages with content such as campaigns, promotions, promotions, gifts, discounts, discounts, information, celebrations and wishes, or to promote Nesa Sistem or to do these through the companies we have contracted on our behalf.

You can contact us with the contact information below:
Company title:Nesa Sistem Yapı İnş. san. ve İç ve Dış Tic. A.Ş.
Address: Turgut Özal Bulvarı Denizer Sokak Parkverde Residence A Blok Ofis 5 Taşdelen-Çekmeköy / İSTANBUL / TÜRKİYE

Telephone: 0 216 642 00 22

E-mail: info@nesasistem.com